Shipping
We are proud to offer fast 1-3 day fast shipping our USA customers we also offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-4 Business days including processing |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time for countries outside USA
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system for shipping outside USA. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kids and Cuties (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidsandcuties.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered this in Flamingo and totally loved the color of the bowl. It was exactly how I imagined it to be. It was easy to wash too. I just ran it under the water and the baby food washed away quickly leaving no stains (used sweet potato which was orange-ish). I was scared at first but thankfully it didn't stain the bowl like it did the silicone spoon I used it with. The cover it came with was a convenient feature for when you want to put food away. However, I find that the seal is not very effective in preventing liquids from spilling out. Still giving this review 5stars because I was only really after the suction bowl. I didn't purchase this for food storage since I mainly use glass for that. A liiiittle bit pricey for a bowl. But since I try to keep a minimalistic home.. I'd rather get one of these than the bright colored plastic ones in the market.
This is a dream bowl! The quality is extremely high, the material is buttery soft, the colors are beautiful, suctions well, and the lid is a total bonus! I’ve microwaved the bowl, stored food in the fridge (doesn’t stain), and have loved using these for my kids! Can’t wait to buy more!
I love these bowls! They are excellent quality and the suction works so well. I also love the way they look and all the pretty colors to choose from. These are hands down the best baby/kids bowls I've used. I definitely will be buying more when the time comes.
Hands down, the best bowl on the market. The bowl does not stain with anything. We love spaghetti and blueberries and those are known to leave stains and they don’t stain these bowls at all. The suction on these bowls is perfect. My baby cannot move or lift these bowls. No more spills! The lid that comes with these bowls is another amazing feature. They’re not a hard plastic so you can press down and seal the lid to the bowl. I do this to bring fruit in my diaper bag. Then secure the bowl to a restaurant table and boom! No spills and fresh fruit. And it doesn’t leak out in my diaper bag. I can’t say enough good things about this bowl!!!
LOVE. LOVE. LOVE!!! These are excellent silicone bowls with lids! The suction is great and they are a breeze to clean😊
Just received the bowl a couple days ago, and I’m absolutely in love with it. My boy loves it so much, too. It is so convenient that I could just throw it into the microwave to heat up the food and serve it to my toddler. I don’t like to heat up food with plastic bowl. I usually used ceramic bowl to heat up the solid and transfer it to a new bowl, so it’s not so hot to hold it. I wish I knew this product sooner!!
It works wonders. It has great suction, it works on plastic, counter tops and our wood dining table.
My husband and I love these bowls! Such a great quality for an affordable price! I ordered 2 bowls for my 6 month old baby, I love how they’re so easy to clean and love the lid that comes with it! My 6 year old loves them too that I ordered 2 more!! Definitely worth it!! Don’t think twice! Just buy them!!
The suction on this bowl is incredible !!! We will be purchasing more.
This is such a great bowl for little ones. It will stick to surfaces that are solid or sealed like on our highchair or counter which is perfect for us. The clear lid is great for seeing what is stored inside and the lid seal is amazing! Had leftover applesauce and didn't spill in the diaper bag on way home.
This is the perfect size for my 18 month old. We have been using these bowls since he was 12 months. They are great for meals and snacks. We love that they are very durable and silicone.
This is a great bowl! My 6m old can use his pincer grasp to take food out of the bowl without it tipping over and everything falling. The suction is super strong. Highly recommend this bowl!
It’s very cute and I love the fact that it’s silicone and has a lid but it really doesn’t suction to the high chair.
Such a great product! My daughter is a messy eater, these bowls keep it a little more clean and she can’t pull the bowls off, like no movement at all! And the colors are gorgeous.
It seems to suction well (my baby hasn’t hit the age of throwing everything off the tray lol) and is easy to clean. Love that it’s silicone. I love the color and I love the bowl in general but I wish the lid stayed on better. We use it at home so it’s generally not a problem but it would be nice to have a better seal.
This bowl is AMAZING! It’s silicone, comes with a lid, and has an amazing suction (even passed the throwing it at a window and sticking test😂)! These are my absolute favorite!
Best product by far. We threw out all our other bowls! Great for storing food too, in the fridge and on the go.
Love the look (hurrah for non-garish colours!!), and the fact it has a lid, and that it is silicone. But the suction feature does nothing when my 7 month old twins grab the bowls.
A friend recommended these to me... great quality and I love the sleek look! The lid on top is a great addition. Will be buying more!
Love the color and lid, but the suction is weak. Maybe I’m missing something? Did not come with any instructions on how to get the suction to perform optimally.
Super easy to clean dishwasher safe! love the color choices! very good suction and i love that it comes with the lid.
Absolute best bowls I have ever bought!! The lids make them even more perfect!